Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Reasons for Returns:
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Returned by Customer - Please contact us at email@example.com before returning any product(s). We do not refund orders for buyer’s remorse, and size exchanges are to be offered at our discretion.
The return address is 19749 Dearborn St, Chatsworth, CA 91311.
If you notice an issue on the products or anything else on the order, please submit a Problem report to firstname.lastname@example.org by following the below instructions:
Write up the problem in as much details as you can. Also, attach any relevant photos to illustrate the problem as well.